Heather NitchApr 8, 20202 minCommunicationREFLECTIONS FROM A TEEN'S MOMIt's late March, I am sitting here watching my daughter finish her work shift during this uncertain time. I am in awe of her resilience....
Heather NitchMay 23, 20191 minCommunicationEMAIL AND TEXTING ARE NOT THE SAMELast week I received an email from another business and I was rather surprised. The email had a texting-style language - extra letters in...
Heather NitchMar 21, 20183 minCommunicationI AM JUST...I have talked to people interested in seeing what it takes to become a Virtual Assistant and something I’ve heard over and over is, “I am...
Heather NitchMar 5, 20183 minBusiness PracticesCREATE AN OUTSTANDING VIRTUAL PRESENCEWith more and more work done remotely or with virtual contract employees, are you prepared for this change in the corporate climate? Do...
Heather NitchFeb 28, 20183 minCommunicationSHARING YOUR SKILLSSharing the skills important to you and finding a method of sharing that is pertinent to what your intentions are takes work. You need to...
Heather NitchFeb 17, 20182 minCommunicationCAN YOU DEFINE IT?What is a Virtual Assistant? Do you know? Can you explain it? If you say it to someone else and they give you the blank stare, can you...
Heather NitchFeb 14, 20182 minCustomer ServiceYOURS, MINE, HOURSIt is 9 p.m. on a Friday night and you get an alert - it's an urgent message from your highest paying client - they need you ASAP. You...
Heather NitchDec 17, 20173 minCommunicationMETHODS THAT WORKLast time I talked about how important it is to effectively communicate with your clients. Providing tips on how to establish...
Heather NitchDec 14, 20173 minCustomer ServiceCOMMUNICATION IS KEY TO SUCCESSOne of my amazing clients reminded me recently why open communication is key to success in business. After some misunderstandings, we...
Heather NitchOct 9, 20173 minCustomer ServiceFIND YOUR CLIENTSFinding your target market isn’t always easy and weeding through the vast array of ways to find them can be arduous. So, what is a...
Heather NitchApr 14, 20173 minCommunicationMOVIN' ON UPOk – Business Card and Elevator Speech in Use, Now What? After careful planning and decision making on your part, you have implemented a...
Heather NitchMar 12, 20173 minBusiness PracticesYOUR BUSINESS CARD IS YOUR CALLING CARDWhether you want to admit it or not, once you connect with someone in person, your business card becomes your calling card – the...
Heather NitchFeb 2, 20174 minBusiness PracticesELEVATOR SPEECH - YES OR NO?Lately, I have read and witnessed strong discussion on the value of elevator pitches/speeches. While they can be overused; spewed; and...
Heather NitchDec 30, 20162 minBusiness PracticesNETWORKING PREPAREDNESSNetworking – a term a lot of people have come to despise while others can't wait for the next event. Me. I am somewhere in between....